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Must apply in person with a resume at Hunter Employment.
The Complaints Specialist will review reportable and potentially reportable complaints from incoming calls, and emails from customers.
The candidate will also ensure adequate information is received to warrant timely reporting, investigation, and closure of reportable complaints.
Responsible for the customer complaints regulatory reporting process (timely submissions, timely closure, etc.)
Responsible for ensuring all required information for a complaint file is obtained and properly documented
Perform other duties assigned as needed.
Must have computer skills